UNS Scheduled Maintenance

UNS Customer Update – July 22, 2008

Network Maintenance: OARnet Planned Maintenance

Start Date & Time: Wednesday, July 23, 2008  @ 11:30 PM

End Date & Time: Thursday, July 24, 2008 @ 06:00 AM

Affected Ring or Area: Ring 2 Cleveland to Youngstown Alliance site

Summary of Work to be performed: OARnet optical engineers will be performing 10gigE software upgrades on Ring 2 between Cleveland and Youngstown at the Alliance site.  This will involve removing a loop plug and inserting a pair of fiber jumpers from the DCU.  There will also be a quick Metro Planner software upload.

Risk Assessment:  High traffic loss risk (6 to 15 minute outage possible)

Ohio Customer Service & Security Center Ticket Number: 58157

If you have any questions or concerns regarding this planned maintenance, please contact the Ohio Customer Service & Security Center and reference ticket number 58157.

Firewall Maintenance:

Next Scheduled Maintenance: Tuesday, August 19, 2008

Time: 3:00 AM to 6:00 AM

OIT engineers plan to make firewall configuration changes.  Short outages (less than 1 minute) are expected during the configuration change.

Ohio Customer Service & Security Center (OCSSC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the Columbus Calling Area)

Unified Network Services Quality Support Services:

For questions or concerns with the quality of services you are receiving from Unified Network Services, please contact UNSquality@oit.ohio.gov or call (614) 466-5322

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