TC Reliance Reservation Manager
TC Reliance Reservation Manager features web-accessed scheduling of anything from a class to a conference. TC Reliance software tracks times and a location, reserves space as needed and provides reservation information in a variety of easy-to-read reports. TC Reliance Reservation Manager is accessed via the Internet or Intranet using any standard JAVA-enabled web browser.
TC Reliance Reservation Manager supports scheduling of advance conferences or set-up of immediate, "on-demand" conference. An authorized user can check the schedule for available sites, check for conflicts and request a single or recurring conference. Users can add, delete, and modify single conferences or change a reservation to modify recurring conferences within that reservation. A wide range of reservation queries and reports are available.
TC Reliance Reservation Manager (web scheduling clients for browser application)
Software Requirements
- Windows 2000/2003, Internet or Intranet connection to the server
- Microsoft Internet Windows Explorer 5.01 or higher with recent Sun java 1.5
Minimum Hardware Requirements
- Pentium processor, 500 MHz
- 256 MB RAM
- IP connectivity through web or preferably over 10/100Mbps Ethernet LAN
- Monitor Keyboard & Mouse
TC Reliance Conference Automation
TC Reliance Conference Automation sets up and runs scheduled events. TC Reliance provides control for the full range of video networks and devices including multipoint control units, MPEG-2 over ATM and MPEG-2 over IP. The software grows as the network adds new sites, capabilities and devices. TC Reliance Conference Automation is the name used to describe the set of services and programs used to monitor, establish, and maintain conferences.
See "Services" on page 145 for information on the Administration interface to Conference Automation.
TC Reliance Conference Automation is hardware neutral software that operates in real-time to automate scheduled conferences. TC Reliance Conference Automation receives information from the scheduling database and communicates directly with network devices to connect, run and disconnect conferences at the scheduled bandwidth and conference mode. The connection control software stores network traffic and performance information for reports.
TC Reliance Conference Automation is the set of services and programs used to monitor, establish, and maintain conferences. These services and programs run continuously on the network server to perform these tasks.
See "Services" on page 145for information on the TC Reliance Administration Interface to TC Reliance Conference Automation.
TC Reliance Reservation Manager
TC Reliance Reservation Manager features web-accessed scheduling of anything from a class to a conference. TC Reliance software tracks times and locations, reserves space as needed and provides system and reservation information in a variety of easy-to-read reports. TC Reliance Reservation Manager is accessed via the Internet or Intranet using any standard JAVA-enabled web browser.
For more information on TC Reliance Reservation Manager please see the TC Reliance Reservation Manager User Guide.
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Conference Types
The following types of Conferences can be scheduled:
Broadcast
Two or more rooms are scheduled for a single conference. One room is selected as the originator. This is as unidirectional conference where all of the remote rooms receive signal from the originator, but the originator receives no signal.
Point-to-Point
Two rooms are scheduled for a single conference. One room is selected as the originator. This is a bi-directional, interactive conference between two rooms.
Multi-point
Two or more rooms are scheduled for a single conference. One room is selected as the originator/lecturer. This is a bi-directional, interactive conference where all of the remote rooms receive video/audio from the originator, and the originator receives video/audio from one of the remote rooms. The conference can be designated as a "scanning" conference that will switch between remote rooms in a round-robin fashion at a frequency selected when the conference reservation is made (i.e. every 20 seconds).
NOTE: Multipoint switching between rooms on MPEG networks is done by either initiating the encoder and/or selecting a different address on a decoder. Although TC Reliance commands can be initiated within milliseconds, the time it takes for the encoders and decoders to switch may vary from ½ to 10 seconds depending on codec manufacturer, this does not include any latency in the network or latency caused by any network switching that may be required. Because of this latency the originator may miss a portion of the conversation from a remote room.
One Encoder Full Mesh
Two or more rooms are scheduled for a single conference. One room is selected as the originator. This is a bi-directional, interactive conference where all rooms see the others. This requires 1 Encoder/3 Decoder codec configuration in each room, and is limited to 4 rooms in a conference. Sites with a 1E x 1D configuration
will be receive only or broadcast only.
Two Encoder Full Mesh
Similar to a One Encoder full mesh, except the origination site uses two encoders. For instance one encoder may be for an instructor camera, the other for a document camera.
Full Mesh with Broadcast.
This conference type is equivalent to a full mesh, plus the addition of an unlimited number of rooms that are only receiving video from the originator's encoded video stream. Sites with a 1E x 1D configuration will be designated as broadcast only sites when involved with a Full Mesh conference.
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Logging Into TC Reliance
Setting Your Preferred Time Zone
The first time a user logs in to TC Reliance Reservation Manager, they need to set their default time zone.

(Users Preferences Screen Shot)
To set your default time zone
- Choose your time zone from the dropdown list.
- Select the Apply Parameters button.
- Select the word Here from along the top of the screen.
Once you have set your default time zone, you will need to log back in.
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Chapter 2 - User
View ALL User Profiles & CHANGE ALL PASSWORDS
A user with the proper privileges is able to view other users' profiles. While they are not able to edit a user's profile, they do have the ability to change a user's password.
Viewing User Profiles
To view user profiles
- Select User from the menu bar.
- Under the User heading, choose User Profile and then select View ALL User Profiles & CHANGE ALL PASSWORDS. The View User Profiles main screen will display.

(Figure 1: View User Profiles main screen)
- From the list of users, choose the one whose profile you wish to view.
- Select the View Profile button. The selected user's profile will display.

(Figure 2: User Profile)
You are not able to edit the user's profile from this point, only view it. To change the selected user's password, Reference “Changing User Passwords” below.
Changing User Passwords
To change a user's password
If you are already viewing a user's profile, select the Change Password button.
If you are at the View User Profiles main screen
- From the list of users, choose the one whose password you wish to change.
- Select the Change Password button. The Change Password screen will display.

(Figure 3: Change Password screen)
- Enter the new password you want assigned to this user.
- Retype the new password to confirm the change.
- Select the Submit button to activate the change.
NOTE Once the Submit button has been selected, the new password is now active.
Edit YOUR Profile & Password
At any time, a registered user is able to edit his/her own profile or change his/her password.
Editing Your User Profile
To edit your profile
- Select User from the menu bar.
- Under the User heading, choose User Profile and then select Edit YOUR User Profile & Password. The User Profile screen will display.

(Figure 4: User Profile screen)
- Make any necessary changes to your profile.
- When all changes have been made, select the Save Form button.
NOTE A User's login user name is the user's first initial and last name. By making changes to the User's name (first or last) through Edit YOUR User Profile and Password, it will NOT change the User's login. To change the User's login, an administrator must go in through TC Reliance Video Manager Administration to make those changes.
Changing Your Password
To change your password
- Select the Change Password button. The Change Your Password screen will display.

(Figure 5: Change Your Password screen)
- Type in the password that you are currently using.
- Type in your new password.
- Retype the new password to confirm the change.
- Select the Save Form button. A password change confirmation will display. The new password is now active.
NOTE Use the Clear Form button to clear information entered in the Change Your Password screen. You can also select the Edit Profile button to make changes to your profile.
See "Editing Your User Profile" on page 15
User Preferences
User Preferences allows each user to set preferences and defaults specific to them. One area they can adjust is the Favorite Rooms section. Through TC Reliance Video Manager Administration, a user can be set up with a group of rooms labeled 'favorite rooms.’ By grouping rooms in this category, a user is able to search for the availability of only those rooms when creating a reservation. Rooms set as 'favorite rooms' through Administration will be highlighted in the Favorite Rooms window in the User Preferences option. Users are also able to choose the default conference type desired when creating a reservation. This too can be done through User Preferences.
Editing User Preferences
To access User Preferences
- Select User from the menu bar.
- Under the User heading, select User Preferences. The User Preferences screen will display.

(Figure 6: User Preferences screen)
To edit Favorite Rooms
- Multi-select those rooms you want set as your favorite rooms.
- Select the Set Preferences button.
To set default conference types
- Use the dropdown to select the conference type for '2 rooms in a conference' and '3+ rooms in a conference'.
- Select the button.
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Chapter 3 - Conference

Adding Reservation Information

- Use the drop down to edit the 'Requested By' field.
NOTE The 'Requested By' field will automatically default to the user logged in.
- Enter the title of the reservation.
NOTE The title of the reservation is a mandatory field and identifies all the conferences within the reservation (i.e. "Science 101,” "Product Design Team Meetings", etc.)
- Enter a description for the reservation. (Optional)
NOTE The title, which is a required field, has a maximum of 50 characters. A maximum of 2,000 characters is available for the optional description field.
- Select the Next button to set the date and time for conferences. The Edit Conference Dates window will display.
NOTE If you select the Finish button, you will be taken to the end of the reservation where it will be labeled as incomplete because there are no dates or rooms included in the reservation. If you select the Cancel button, you will be taken back to the main reservation screen and the information you have entered will not be saved.
Adding conference dates and times

(Figure 9: Edit Conference Dates screen)
The next step in setting up a reservation is selecting the desired times and dates. There are two different ways to choose dates. The dates chosen can be recurring (i.e. every Monday, Wednesday and Friday) (See "To set recurring dates:" on page 37), random/non-recurring (See "To set random, non-recurring dates:" on page 37), or a combination of both.
- Select a start time.
- Select an end time, or the duration.
NOTE If you select an end time, the duration will automatically adjust. If you select the duration, the end time will adjust.
- The time zone will automatically default to the time zone selected as your preferred time zone. (See "Setting Your Preferred Time Zone" on page 9.) Use the dropdown list if you wish to choose a different time zone.
- Use the dropdown list to choose an account to bill this reservation to.
NOTE Accounts allow charges to be tracked for video line usage. They may also help to keep costs under control with Video Templates. Video Templates are set up through Administration and allow acceptable values to be set for things like bitrate and conference type.
To set random, non-recurring dates:
- Click on the desired dates on the calendar. Those dates will then be displayed in the Conference Dates window.
- Select the Next button to begin adding rooms to the reservation.
To set recurring dates:
- Select the Set Recurring Date button in the lower left corner of the Edit Conference Dates window. Where the calendar was on the right hand side will change to an area to choose recurrences.
- Click the radio button in front of 'Daily', 'Weekly', or 'Monthly' for the recurrence.
Adding Rooms to a Conference

(Figure 10: Edit Rooms in Conference)
Once conference dates have been added to the reservation, rooms must be assigned.
To add rooms to a conference
- Choose the conference(s) that you wish to assign rooms to.
NOTE By default, all conference will be highlighted. If all are left highlighted, then the rooms selected will be assigned to all the conferences.
- Select the Get Rooms button. The Room Filter window will display.
(Figure 11: Room Filter window)
The purpose of the filtering option when choosing rooms is to allow the user to view only rooms that match their needs. ("Only Show Available" will default to checked.) The more filter options that are selected, the smaller the room list will be. All filtering will be based on how the rooms were entered into TC Reliance Administration. If Resources, Features, Room Capacity, etc. were not included in the room's profile, then those rooms cannot be filtered.
- Enter a Name/ID or City. (Optional)
- Enter a number for the capacity of the room. (Optional)
- Select Facilities, Media Resources, Room Features, Codec Types and/or Room Groups. (Optional)
- Select the Show Filter button.
- Multi-select the rooms you wish to add to the reservation.
TIP You can select more than one room by holding the Ctrl key down while selecting the desired rooms. To de-select a room, select it while holding the Ctrl key on your keyboard.
NOTE You can view information about a room by double-clicking on the room in the Assign Rooms area at the bottom of the Edit Rooms in Conference window. The information displayed includes the room contact, room fee, city the room is located in, resources and features available in a room, and the days and specific dates a room is closed. (See Figure 12: below.) You are also able to see if there are any other conferences scheduled in the room on the days you have scheduled for your conferences. (See Figure 13: below.)

(Figure 12: Room Information)

(Figure 13: Room Information Calendar)
- Select the Assign Rooms button. The rooms selected will appear in the assigned room’s area in the upper right corner of the Edit Rooms in Conference screen.
The origination site is automatically set as the last room in the list that is chosen. To set a different room as the origination site, select the ALT key on your keyboard and then choose the room you wish listed as the origination from the assigned room’s area. For each room chosen to be in this reservation, the room bill, number of participants and audience type can be assigned.
To make any of these changes:
- From the assigned rooms’ area in the upper right, choose the room(s) to make the changes to.
- Select the Details button.
- The room bill will default to the user who is logged in. Use the drop-down list if you want to change the person to bill the room to.
- Edit the number of participants.
- Use the list to select, or multi-select, the audience types.
TIP You can select more than one audience type by holding the Ctrl key down while selecting the desired audience types. To de-select an audience type, reselect it while holding the Ctrl key.
- Select the Apply Parameters button.
- Repeat steps 1-5 for any remaining rooms.
- Once all changes have been made, select the Next button. The Edit Additional Information screen will display.
NOTE If you select the Previous button, you will be taken back to the Edit Conference Dates window. If you select the Finish button, you will be taken to the end of the reservation where you will be able to save the reservation, or if you have the privilege, you will be able to validate the reservation. If you select the Cancel button, you will be taken back to the main reservation screen and the information you have entered will not be saved.
Adding Additional Information

(Figure 14: Edit Additional Information screen)
NOTE The Additional Information screen is a privilege to which you may or may not have access.
- Enter the actual length of the event (in minutes).
- Enter the amount of time spent by the coordinator.
- Enter the amount of mileage saved.
- Enter the amount of money saved.
- Enter any problems or special instructions for the reservation.
- Select a conference topic(s).
- Select the Apply button.
- Select the Next button. The Edit Network Parameters window will display.
NOTE Depending upon how the customer group to which you belong is set up, some of these fields may be mandatory. Any fields that are mandatory will be in red.
NOTE If you select the Previous button, you will be taken back to the Edit Rooms in Conference window. If you select the Finish button, you will be taken to the end of the reservation where you will be able to save the reservation, or if you have the privilege, you will be able to validate the reservation. If you select the Cancel button, you will be taken back to the main reservation screen and the information you have entered will not be saved.
Changing Network Parameters

(Figure 15: Edit Network Parameters)
NOTE The Edit Network Parameters window is a privilege to which you may or may not have access.With Conference Parameters, you are able to customize some of the conference settings. Those editable settings include start and stop mode, conference type, video type and video layout. Based on the account chosen for this reservation, some of these items will default to predetermined settings.
- Edit Start and Stop Mode as needed by selecting the appropriate radio button.
- If needed, change Conference Type by choosing one from the drop-down list.
- Edit Scan Duration.
- Select the Apply Parameters button. In addition to setting conference parameters, parameters for individual rooms can be set depending on the type of room.
- Select the Set Room Parameters button. The Room Parameters screen will display.

(Figure 16: Room Parameters screen)
- Select room(s) to edit.
- Edit Bitrate, as needed.
NOTE Based on the account chosen, its parameters and the parameters of the room chosen, only those options that both have in common will be available to choose from.
- Select the Set Video Phone Numbers button. The Set Room Video Numbers window will display.
(Figure 17: Set Room Video Numbers window)
- If you have selected more than one room from the room window in the upper right corner, use the drop down menu in the "Set Room Video Numbers" window to select a room.
- Select the available video number desired from the left
- Select the forward Arrow button.
- Select the OK button.
- Select the Apply Parameters button when you are done editing the room parameters for each room(s).
- Select the Finish button. The Reservation Summary screen will display.
NOTE If you select the Previous button, you will be taken back to the Additional Information window. If you select the Cancel button, you will be taken back to the main reservation screen and the information you have entered will not be saved.

(Figure 18: Reservation Summary screen)
Review the reservation information.
You can expand the different sections by selecting the plus icon in front of the individual sections.
If there are incompletes in the reservation, choose the Incompletes tab at the top of the Resolve conflicts/incompletes window. All the incompletes will be listed. Double click on the incomplete you want to resolve. Behind the Resolve Conflicts/Incompletes window, the reservations window will move to the section where the incomplete can be corrected. Close out of the Resolve Conflicts/Incompletes window, make the needed changes then select the Finish button. Repeat for any remaining incompletes.
Through Administration, notifications can be set up to be sent to specified Users when certain events happen (i.e. Room Approval Required, Room Approved, Room added/Removed from a Conference, etc.) Those notifications automatically get sent out to the predetermined people. You are able to designate other people to receive notifications regarding the reservation you just created.
To add notification recipients
- Select the Edit Notification Recipients icon.

The Add Notification Recipient Window will display.

(Figure 19: Add Notification Recipient window)
- Type the Recipient Name.
- Enter the Notification Information for the person (e-mail, fax, text pager information).
- Use the dropdown to select how the user will receive the notification (e-mail, text page, and fax.)
- Select the Add button.
- Repeat steps 2-5 for any remaining people to add.
- Select the OK button when done.
To remove notification recipients
- Select the person from the list.
- Select the Delete button.
- Repeat for any remaining people to delete.
- Select the OK button when done.
Once incompletes have been resolved and additional notification recipients have been added or removed, the reservation needs to be saved/validated.
Saving a Reservation
To Save a Reservation
- Select the Save Reservation icon.
The Save Reservation window will display.

(Figure 20: Save Reservation Window)
NOTE If the reservation is marked as incomplete and you do not correct the incompletes, the reservation will automatically be saved, not validated.
- Select Save Only, Validate Rooms Only or Validate Network & Rooms.
NOTE Your choices for saving and validating may vary depending on your privileges. (Privileges define the functions that you are allowed to perform.) 'Save Only' saves the information, it does not check availability or reserve the resources involved. 'Validate Rooms Only' will conflict check and reserve only the rooms. 'Validate Network and Rooms' will conflict check and reserve all the rooms and resources needed to run the reservation.
By default, 'Wait for Validation' will be checked. This feature allows the user to decide whether s/he wants to wait while the network and/or rooms are validated, or have the validation take place while they are creating other reservations. To have the validation take place while you wait, make sure the 'Wait for Validation' is checked. If you want to be able to create other reservations, or use other TC Reliance functionality while the reservation is validating, uncheck the 'Wait for Validation' check box.
NOTE If the reservation is marked as incomplete and you do not correct the incompletes, the reservation will automatically be saved, not validated.
Select Save Only, Validate Rooms Only or Validate Network & Rooms.
NOTE Your choices for saving and validating may vary depending on your privileges. (Privileges define the functions that you are allowed to perform.) 'Save Only' saves the information, it does not check availability or reserve the resources involved. 'Validate Rooms Only' will conflict check and reserve only the rooms. 'Validate Network and Rooms' will conflict check and reserve all the rooms and resources needed to run the reservation.
By default, 'Wait for Validation' will be checked. This feature allows the user to decide whether s/he wants to wait while the network and/or rooms are validated, or have the validation take place while they are creating other reservations. To have the validation take place while you wait, make sure the 'Wait for Validation' is checked. If you want to be able to create other reservations, or use other TC Reliance functionality while the reservation is validating, uncheck the 'Wait for Validation' check box.
- Check, or uncheck, 'Wait for Validation' check box.
NOTE If you choose to go on and use other TC Reliance functionality while validation takes place 'behind the scenes' by un-checking the 'Wait for Validation' check box, you will get a message (see Figure 21:) letting you know that you should allow time for the validation to complete before reloading that reservation.) Select the OK button to begin the validation. To cancel, select the Cancel button.
(Figure 21: Wait for Validation window)
- Select the Save button at the bottom of the Save Reservations window.
If your reservation has any conflicts once it has been validated, select the Reservations Conflicts/Incompletes icon. All conflicts will be listed including the reservation number and conference number with which it is in conflict.
Once any conflicts have been resolved the reservation needs to be saved/validated again.
Canceling a Reservation
You can cancel an entire reservation, a single conference or multiple conferences within a reservation.
To Cancel a Reservation
- To cancel the entire reservation, select the reservation heading. To cancel a single conference or multiple conferences within a reservation, select (or multi-select) the conferences to cancel.
- Select the Cancel Reservation icon.
The Cancel Reservation window will display.

A prompt will display letting you know that if you cancel a new conference you are deleting it permanently, and if you cancel a requested conference, it will have a 'canceled' status.
To determine whether your conference is new or requested, look for a reservation number or a conference number. If one has been assigned, then it is considered a requested conference. If there is no reservation or conference number, it is considered 'new.'
- Enter a reason for the cancellation. If the reservation or conference is new, you will not be prompted to enter a reason.
- Select the OK button. The conference will now show a status of 'Cancel Pending'
- Select the Save Reservation icon to complete the cancel and remove the rooms and resources for that conference or reservation.
The Reservation will now show a status of "Canceled."
Opening an Existing Reservation
Once a reservation has been created and saved or validated, a user can edit different aspects of the reservation or conference. To open an existing reservation, select Conference from the menu bar. Under the Conference heading, choose Reservations and then select New/Open Reservations.
Select the Open Reservation icon.

The Open Existing Reservation(s) window will display.

(Figure 23: Open Existing Reservations window)
TIP Make sure you have checked the "only display my reservations" check box in the top left corner. By selecting this, you will only see those reservations where you are listed as the requestor. If you do not select it, the reservations viewed will be those requested by users to which you have access rights and therefore be a much monger list.
You can search for a reservation whether you know the reservation number or not.
If you know the reservation number
- Enter it the reservation number at the bottom of the Open Existing Reservation(s) window.
- Select the Open Reservation button.
When you select the Open Reservation button, you will get a collapsed tree view of that reservation. From that point you can edit different parts of the reservation. (See "Editing a Reservation" on page 49.)
If you do not know the reservation number
- If you know a room in the reservation you are looking for, enter the room name or ID in the Room ID/Name field.
AND/OR
Select the Pick Date button under the start date.
NOTE You do not need to know the exact date(s) of the reservation to do the search. If you know the general date range of the reservation, choose that range and all reservations taking place during that time frame will be listed.
- Select the start date from the calendar.
- Select the Pick Date button under the end date.
- Select the end date from the calendar.
- Select the Search Reservations button.
- Select the desired reservation from the choices given in the list box.
- Select the Open Reservation button.
When you select the Open Reservation button, you will get a collapsed tree view of that reservation. From that point you can edit different parts of the reservation. (See "Editing a Reservation" on page 49.)
Editing a Reservation
You can go through and edit individual parts of a reservation by using the editing icons located in the middle of the Reservation Information toolbar. Each icon represents a different step of the reservation.
- Edit Reservation (title and description) (See “Adding Reservation Information on Page 36.
- Edit Conference (conference dates and times) (See "Adding conference dates and times" on page 37.)
- Edit Rooms (See "Adding rooms to a conference" on page 39.)
- Edit Additional Information (length of event, mileage and money saved, special problems/instructions) (See "Adding Additional Information" on page 41.)
- Edit Network Parameters (conference type, start/stop mode, etc.) (See "Changing Network Parameters" on page 42.)
NOTE After any changes have been made, the reservation needs to be saved/validated again.
Starting an Ad Hoc Conference
In addition to being able to schedule conferences for future dates, you are able to start a conference to begin immediately.
To start an Ad Hoc conference
- Select Conference from the menu bar.
- Under the Conference heading, choose Reservations and then select New/Open Reservations. The main Reservation screen will display.

(Figure 24: Main Reservation screen)
- Select the (Start AdHoc Conference) icon at the top of the Reservations toolbar. The Start Conference screen will display.

(Figure 25: Start Conference screen)
- Use the dropdown menu to select the duration for the Ad Hoc conference.
If "open-ended" is selected, TC Reliance will check for conflicts for the next 20 minutes. If there are no conflicts, the conference will start. The conference will continue until stopped (See "Conference Control" on page 55.) or until it conflicts with another conference.
- Select the rooms that are to be involved in this conference. To select the originating site, select the Alt key down while clicking on the site.
- To start the conference immediately, select the Start button. If not, select the Additional Parameters button. If the Additional Parameters button is selected, the Additional Parameters screen will display.

(Figure 26: Additional Parameters)
- Enter a title for the Ad Hoc conference.
- Use the dropdown list to select an account. The account chosen will determine the billing and the type of network allocations available for this reservation.
- If needed, select the conference type from the dropdown list.
- From the dropdown list, choose to whom the room should be billed.
- Select the correct bandwidth from the dropdown list.
- Select the Start button.
Once the Start button has been selected, the ad-hoc conference will begin.
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Calendar View
Calendar View allows a user to see what is happening in a certain room(s) during a specified time. You can filter by dates, rooms, and even conference status.
Accessing Calendar View
To access Calendar View
- Select Conference from the menu bar.
- Under the Conference heading, choose Reservations and then select Calendar View. The Calendar View screen will display.

(Figure 27: Calendar View screen)
- Use the drop down menu to generate the calendar view results either daily or weekly.
- Use the drop down menu to generate the calendar view results either by date or by room.
- Choose the desired month by using the drop down menu or by using the Previous or Next Month buttons.
- Choose the desired year by using the drop down menu.
- Click on the dates you wish to view. It is suggested that you keep your date range short. The longer the range, the longer the information will take to generate.
TIP To choose a series of consecutive dates - an entire month, week(s), etc. - select the first date in the series, select the Shift key, and then select the last date in the series. All dates within the range will be populated in the date’s window. It is suggested that you keep your date range short. The longer the range, the longer the information will take to generate.
- Enter a Room Name/ID and City. (Optional)
- Select a Room Group. (Optional)
- Select the Get Matching Rooms button.
- Multi-select the rooms whose schedules you wish to view. If you do not select any of the rooms you will see the schedules for all the rooms listed.
- Select the Set Status Filter button. (Optional)

(Figure 28: Set Status Filter)
- Check the box (es) for the statuses you DO NOT want to see.
NOTE By default, the only check box that is marked is ‘Canceled.’ As a result, if you do not change these, you will see all reservations except those that are marked as canceled.
- Select the Show Room Schedules button. The Room Schedules window will display.

(Figure 29: Room Schedules window)
The Room Schedules default to showing 3 tables.
To show more than 3 tables at a time
- Use the dropdown menu to the right to choose to display up to 5 tables.
To view the next set of tables, select the Next button. Select the Previous button to view earlier dates selected. The first or last set of tables can be viewed by selecting the First or Last buttons respectively.
To view a specific date use the dropdown menu to the left to choose the date you wish to view.
To be able to see the details for a specific time, click the corresponding highlighted area. A window will display showing the information for the conference.
The Conference Detail Viewer window will display.

(Figure 30: Conference Detail Viewer window)
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Conference Control
Conference Control allows a user to edit a conference that is currently running.
Accessing Conference Control
To access Conference Control
- Select Conference from the menu bar.
- Under the Conference heading, select Conference Control. The Edit Conference screen will display.

(Figure 31: Edit Conference screen)
The first screen will be the "Edit Conference Schedule" screen allowing you to stop, suspend and resume a conference in progress. Through this screen you are also able to extend the end time of a conference.
When this screen is accessed, it will list all conferences currently in progress.
Stopping a Conference
To stop a conference
- Select the conference you wish to stop.
- Select the Stop button. (This conference cannot be resumed)
Suspending a Conference
To suspend a conference
- Select the conference you wish to suspend.
- Select the Suspend button.
Resuming a Conference
To resume a conference that has been suspended
1 Select the conference to resume
2 Select the Resume button.
Changing the End Time of a Conference
To change the end time of a conference
- Select the conference whose end time you wish to change.
- Use the drop downs for time (hour, minute, AM/PM) to select the new time
OR
Use the drop downs to set the new duration for the conference.
- Select the Apply Changes button. A message will display stating that the change will take approximately 30 seconds. Once the 30 seconds has passed, select the Refresh button to view the change.
Conference Control also allows a user to dynamically add and drop rooms as a
conference is taking place.
Adding and Dropping Rooms
(Figure 32: Add/Drop Rooms screen)
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